On average, fifty percent of newly hired employees leave a job within the first seven months. The cost of this turnover is to be between 48 percent and 61 percent of the employee’s salary. How much does this expensive problem cost you?
Here are 11 practical tips that will help you improve your interviewing and hiring practices:
1. Understand the costly implications of poor hiring skills.
2. Update the job description of open positions with input from those who truly know the position.
3. Avoid forming an early opinion of the candidate and subsequently searching to confirm that opinion throughout the interview.
4. Structure your interview using the depth approach.
5. Take notes during the interview.
6. Interview for the few skills that produce results based the job analysis.
7. Train those who conduct the interviews to do it well.
8. Evaluate the interviewees using a behavior-based scoring sheet.
9. Minimize the influence of references.
10. Avoid panel interviewers unless the position requires performing under pressure in front of others.
11. Conduct pre-screening on those competencies that research confirms truly make a difference in performance (e.g., conscientiousness, emotional intelligence, IQ, learning agility...)
These are the keys to interviewing and hiring the best. Use them to increase morale, productivity, and retention.
For additional information or more tips, go to:
1. Patrick J Kiger; When people practices damage market value, Workforce Management, June 3, 2006.
2. Pulakos, Elaine D; Schmitt, Neal; Whitney, David; Smith, Matthew; Individual differences in interviewer ratings: The impact of standardization, consensus discussion, and sampling error on the validity of a structured interview, Personnel Psychology, April 01, 1996.
3. Lombardo, M. M. and Eichinger, R. W. (2000). High potentials as high learners. Human Resource Management, 39, 321-329.
4. George Hollenbeck and Robert Eichinger; Interviewing Right -- How Science Can Sharpen Your Interviewing Accuracy, Lominger international, Minneapolis, Minnesota, 2006.